Supplier Quality
Evaluate, monitor, and improve supplier performance with a centralized supplier quality system that tracks certifications, drives corrective actions, and gives you the data to make confident sourcing decisions.
Hold you Supply Chain to your Quality Standard
Stop managing suppliers in spreadsheets and emails — centralize evaluations, certifications, audits, and corrective actions in one system that gives you a complete picture of every supplier's quality performance.
Centralized Supplier Profiles
Everything you need to know about a supplier in one place.
- Real-time calibration status tracking with color-coded due date indicators
- Centralized equipment register with manufacturer, model, serial number, and location details
Structured Performance Evaluations
Rate suppliers consistently across quality, delivery, responsiveness, compliance, and cost.
- Five-category rating system with strengths, weaknesses, reviewer comments, and recommended status changes
- Automatic annual review scheduling so evaluations happen on a consistent cadence
Certification & Compliance Tracking
Know which suppliers are certified, which are expiring, and which need attention.
- Track ISO 9001, AS9100, IATF 16949, and other certifications with issue dates, expiration dates, and automatic expiry alerts
- Upload and store certification documents directly on the supplier record for instant retrieval during audits
Supplier Self-Assessment Portal
Let suppliers demonstrate their capabilities on their own terms.
- Customizable self-assessment forms sent directly to suppliers via a secure portal link
- Completed assessments flow back into the supplier profile for side-by-side comparison during evaluations
Supplier Corrective Actions & NCR Integration
When a supplier-related nonconformance occurs, FactoryQA connects the issue directly to the supplier's profile and lets you initiate a Supplier Corrective Action Request with one click. The supplier receives a secure portal link to submit their containment actions, root cause analysis, and corrective and preventive actions — all without needing a FactoryQA account. Responses are tracked alongside your internal NCR records, giving you a complete view of both the problem and the supplier's response.
Key Features:
- One-click SCAR initiation — Generate and send a Supplier Corrective Action Request directly from any supplier-linked issue, with all NCR details pre-populated for the supplier
- Secure supplier response portal — Suppliers receive a time-limited, token-secured link to submit containment, root cause, corrective actions, and preventive actions without needing system access
- Linked NCR history and trending — Every supplier-related nonconformance is tracked on the supplier profile with Pareto analysis by failure reason and defect trending over time
- SCAR status tracking — Monitor open, pending, and closed SCARs across all suppliers from the dashboard, with drill-down to individual supplier performance
Certification Management & Supplier Assessments
Maintain a real-time view of every supplier's certification status and capability profile. Track industry certifications with expiration alerts so you know the moment a supplier falls out of compliance, and use customizable self-assessment forms to evaluate supplier capabilities before awarding new business. Combined with structured performance evaluations, you have everything you need to build a defensible approved supplier list.
Key Features:
- Certification tracking with expiry alerts — Monitor ISO 9001, AS9100, IATF 16949, and other certifications with issue dates, expiration dates, and automatic notifications before a supplier's certification lapses
- Customizable self-assessment forms — Build tailored questionnaires and send them directly to suppliers via a secure portal link, with completed responses flowing back into the supplier profile for review
- Five-category performance evaluations — Rate suppliers on quality, delivery, responsiveness, compliance, and cost with documented strengths, weaknesses, and recommended status changes — with optional automatic annual review scheduling
- Supplier status classification — Categorize suppliers as Preferred, Approved, Under Evaluation, No New Business, or Rejected based on evaluation results, certification status, and NCR history