FactoryQA

Supplier quality management software

Supplier Quality is FactoryQA's supplier management module: your approved supplier list with certifications, evaluations, scorecards, self-assessments and SCARs, and a portal suppliers answer through without an account.

Included on Pro
Onboard in one packageQuality manual, certifications and self-assessment in one send.
Expiry handledCertificate expiry is tracked and the supplier is emailed.
Ranked by a scorecardWeighted scores show who to trust.
How it works

Every supplier qualified, scored and current.

Onboarding

Onboard a supplier in one package

Add a supplier and send one package: your quality manual to acknowledge, their certifications and a self-assessment. They answer through the portal with no account needed.

  • Manual, certificates and self-assessment
  • A portal, no account needed
  • Approved faster
Supplier lifecycle

From new supplier to trusted partner.

Suppliers are onboarded, evaluated and approved, then monitored with scorecards, certificate tracking and SCARs when something goes wrong.

Scorecards

Decisions backed by a scorecard

Rate five areas from 1 to 5 and FactoryQA recommends a status and applies it. Weighted scorecards rank which suppliers to trust.

  • Five areas rated 1 to 5
  • A recommended status
  • Weighted scorecards
Certifications

No expired certificates on file

Add each certificate with its expiry. FactoryQA tracks it, emails the supplier before it lapses, and lets them upload the new one in the portal.

  • Expiry tracked
  • Supplier emailed before it lapses
  • Uploaded through the portal
SCARs

SCARs suppliers answer without a login

Send a SCAR straight from a supplier issue. The supplier responds through the portal with containment, root cause and corrective action, and the result feeds their scorecard.

  • Sent from the issue
  • Answered in the portal
  • Scorecard updated
In the app

Your approved supplier list.

Status, certifications, open SCARs and self-assessments for every supplier.

The FactoryQA Supplier Management list with status, certifications and open SCARs
Also in Supplier Quality

Everything else you'd expect.

The full feature list, grouped by the job it does.

Your supplier list

  • Approved supplier list with status, owner and commodity
  • Filter by certifications, open SCARs and self-assessment status
  • CSV export
  • Contacts responsible for SCARs, certificates, PPAPs and more
  • Create a supplier from an issue link
  • Supplier Metrics and Supplier Audits tabs

Qualify suppliers

  • Onboarding package in one send
  • Supplier Quality Manual published and acknowledged by version
  • ISO 9001, AS9100, IATF 16949, NADCAP and other certificates
  • Expiry emails and a certification portal
  • Self-assessment templates, reviews and risks raised
  • Automatic annual self-assessments
  • Evaluations rated 1 to 5 on five areas
  • Scorecard weights and Approved and Conditional bands

Monitor and improve

  • SCARs answered through the portal
  • Supplier PPAP portal
  • Five supplier portals, no login needed
  • 30-day reminders and 35-day follow-up tasks
  • Dashboard of supplier NCRs, open SCARs and response times
  • Supplier scorecard comparison
  • Customer metrics from customer complaints
AI designed for quality

AI in Supplier Quality.

Each tool drafts inside Supplier Quality, on your records. A person approves every change.

AISelf-assessment creator

The assistant, ready to create a template.

See Supplier Quality on your own parts and records.

Free plan · Basic $40 · Pro $60 per standard user per month · 14 days of Pro to start