Quality task and action management
Tasks is FactoryQA's to-do list for the whole quality system: tasks you create and tasks every module raises, each with an owner, a due date and reminders.
Included on Free, Basic and ProWork that finds its owner.
Every module raises its own tasks
Escalating an issue, scheduling an audit, approving a document or assigning a course creates the right tasks for the right people, each tagged Auto and linked back to its record.
- Raised automatically by every module
- A link back to each source record
- Custom tasks you create too
- Owner
- Dana Whitfield
- Due
- Nov 19
- Priority
- High
Reminders go out on their own.
Nobody has to chase. Every task reminds its owner before it is due and keeps following up if it slips.
Move work in seconds
Switch to the board and drag a card from To Do to In Progress to Done. Its status and close date update as it moves, and the list and calendar views show the same tasks.
- Drag and drop between statuses
- Close dates recorded for you
- List, board and calendar views
Know your workload before you start
Cards at the top of Tasks count what is overdue, due this week, open and completed. Click one to filter the list to just those tasks.
- Overdue and due this week
- Open and completed counts
- One click to filter
Ask the AI Assistant to do it
Describe what happened in plain words and the AI Assistant drafts the issue, with its tasks, on a card you approve. Nothing is saved until you click.
- Log an NCR by chat
- Changes wait on an approval card
- Answers link their source
Every task, in one list.
Filter by owner, priority, category or date, and see overdue work highlighted.
Everything else you'd expect.
The full feature list, grouped by the job it does.
Create and assign
- Tasks with an owner, priority, start and due dates
- Descriptions, attachments and links to files kept elsewhere
- An email to the owner when a task is assigned
- Four priorities and three statuses
- Tasks raised automatically by Issues, Documents, Audits, Training, Calibration, Maintenance and Supplier Quality
- A link back to the record that raised each task
Work the list
- List, board and calendar views
- Drag cards from To Do to In Progress to Done
- Reassign a task or change its dates and priority
- Completed list, and reopen a task if needed
- Search across every task
- Filters for priority, owner, category and date
Stay on top
- Summary cards for overdue, due this week, open and completed
- Reminders before and after the due date
- Choose which task emails you receive
- Module tasks close when their work is done
- Module tasks protected from deletion
- View or edit access set per person
AI in Tasks.
Each tool drafts inside Tasks, on your records. A person approves every change.
A new issue, filled in and ready to save.
Counts, answers and quotes from your data.
A card showing exactly what will change.
Connected to every other module.
See Tasks on your own parts and records.
Free plan · Basic $40 · Pro $60 per standard user per month · 14 days of Pro to start