FactoryQA fits your process. Not the other way around.
Most quality software makes you change how you work to fit its forms and its workflows. FactoryQA lets you build both, without code and without a consultant.
What you can change in each module.
The forms you build and the workflows you set, by your own administrators, in Settings and the builders.
| Module | Forms you build | Workflows you set |
|---|---|---|
| Issues and CAPA | Your own fields on the NCR and CAPA form, by classification and stage; rename, hide or require the standard fields; your cause list. | Standard tasks, escalation rules, recurrence thresholds and which stages lock. |
| Inspection | Checklist sheets in the sheet builder; dimensional sheets from the AI-ballooned drawing; your own fields on every sheet's header. | Extra-sample rules; real-time SPC rules (Nelson or Western Electric), alert recipients and quiet hours. |
| Audits | Audit checklists in the template builder, with risk-rated questions, required evidence and reference images, or an AI draft. | Repeating schedules, closing meetings, template revisions and record locking. |
| Supplier Quality | Self-assessment questionnaires in the form builder; a versioned supplier quality manual. | Each step of your SCAR, PPAP and supplier QMS audit process, for every supplier or one; scorecard weights, approval bands and review cadence. |
| Learning Management | Courses in Course Studio: video lectures, interactive lessons and quizzes, or an AI draft from your procedures. | Pass mark, lesson order, re-certification interval, position requirements and training plans. |
| Preventive Maintenance | A checklist for each machine, with five step types and photos where you need them. | Frequencies, reminders, technicians and overdue escalation, company-wide or per machine. |
| Quality Plans | Templates for process flow, PFMEA, control plans and PPAP; your dropdown lists, rating wording and special characteristics; customer surveys. | Revision schemes and approvers; quality rules that warn or block release. |
| Documents | Approval days, review intervals, re-acknowledgement rules, obsolescence approvals, overdue-review escalation and folder permissions. | |
| Calibration | Gage types and models, procedures with checkpoints and tolerances, label templates. | Reason codes for check-out and transfer, reminder rules, certificate numbering and the on-time target. |
| Compliance | Your standards and which documents count as evidence. | Which AI Auditor checks run. |
| Dashboard | Custom dashboards from KPI cards, trends and record tables, with up to 6 tabs. | Shared with everyone, specific people or just you. |
| QMS Generator | The Word style of the documents it writes. | Your standard, management roles, process owners and revision indicator. |
A form builder in every module.
Audits, inspection sheets, supplier self-assessments, training courses and maintenance checklists are built by your team, in the same kind of builder, without code.
Drag and drop
Sections and questions in the order you work, moved by their handles.
Your answer types
Text, choices, scales and numbers graded against your limits.
Preview, then publish
See it the way the inspector, auditor, supplier or learner will.
Revisions keep history
Change a form and past records keep the version they used.
Build the forms your quality system runs on.
Your questions, your limits, your risk ratings, your courses.
Build your own audit checklists
Build audit templates in the Form Builder: sections, questions rated High, Medium or Low risk, reference images, and questions that require objective evidence. Drag sections and questions to reorder them, set the scope, objective and criteria, and require a closing meeting when you need one. Or let AI draft the template from the standard, the clauses you pick and up to three of your own procedures, then edit it like any other.
- Risk-rated questions drive the score
- Evidence required where you say
- AI draft from your standard and procedures
Build your own checklist inspection sheets
Build safety, equipment and maintenance sheets in a drag-and-drop builder: sections, reference images and questions answered as short or long text, rich text, multiple choice, checkboxes, a linear scale or a number graded against its limits. Mark the questions that must be answered, preview the sheet as an inspector sees it, then publish and schedule it. Once entries exist, changes are saved as a new revision, so earlier entries keep the questions they were answered against. Dimensional sheets build themselves from the drawing AI ballooned for you.
- 7 answer types, numbers graded against limits
- Required questions and reference images
- Revisions never change past entries
Write your own supplier questionnaires
Write the questionnaire suppliers answer about their quality system in the same Form Builder: your sections, your questions, the answer types you need, which questions ask for compliance and which are required. Preview it as a supplier sees it and make it your default: it goes out when you launch an assessment, in an onboarding package and with the annual assessment. Partial and non-compliant answers count as risks, and each assessment keeps the questions it was sent with.
- Your sections and questions
- Compliance asked where you choose
- Partial and non-compliant answers flagged
Build your own training courses
Build courses in Course Studio from video lectures, interactive lessons and quizzes. Interactive lessons are made of blocks: headings, step sequences, do and don't lists, callouts, document quotes, flashcards, labeled graphics, knowledge checks and scenarios, and a block can hold the learner until it is done. Drag lessons between sections, preview as a learner, and set the pass mark, the lesson order and the re-certification interval. Or have AI draft the course from your own procedures, with every block linked to its source.
- Video, interactive lessons and quizzes
- Blocks that hold the learner until done
- AI draft from your own procedures
Build each machine's maintenance checklist
Give every machine its own checklist and frequency. Each step is a checkbox, pass or fail, a number with a target range, a meter reading or a sign-off, and any step can require a photo. A failed step or an out-of-range number puts the work order into Needs Repair, and readings are charted on the asset. Or click Suggest tasks and AI drafts the checklist from the make and model, the manufacturer's recommended maintenance and recent work orders.
- 5 step types, photos where you need them
- Out-of-range readings fail the step
- AI suggestions from the make and model
Add the fields your shop tracks to the NCR form
Add your own fields to the issue form: text, long text, number, date, dropdown, multi-select, yes or no, or a person. Choose which classifications each one applies to and which stage holds it, from Details and Contain through Root cause and Review. Rename, hide or require the standard fields, put your fields on the NCR and CAR reports and list columns, and group the Issues dashboard and Pareto by them.
- 8 field types, by classification and stage
- On the form, the report and the dashboard
- Rename, hide or require the standard fields
Workflows that run the way you run them.
Turn on only the steps you want, choose who approves, and decide what escalates and when.
Your SCAR, PPAP and supplier audit process, step by step
Every step of the SCAR, PPAP and supplier QMS audit processes has its own switch. Decide whether a SCAR gets a due date and reminders, whether the supplier can save a draft and attach evidence, whether the response is checked before it is submitted and held for your review, and whether clean responses are accepted without waiting. Start from Manual, Assisted or Hands-off, then set any step differently for one supplier.
- A switch for every step
- Manual, Assisted or Hands-off to start
- Different settings for one supplier
SCAR · Issues and Supplier Quality
Due dates and reminders, escalation when overdue, drafts and evidence in the portal, a check before the supplier submits, a Supplier response stage on the issue, the AI review, and whether clean responses are accepted or revision requests sent on their own.
PPAP · Quality Plans and Supplier Quality
Your message and reference files in the portal, only the elements you mark Submit, files checked as they are uploaded, the AI Reviewer on submit, and whether cleared elements are accepted and rejected ones returned on the same link.
Supplier QMS audit · Supplier Quality
Whether suppliers under evaluation are asked for their quality manual automatically, when to ask again, the AI audit against your standard, the onsite focus brief, and who gets which report and when.
Across the rest of FactoryQA
Issues and CAPA
Standard tasks, escalation rules, recurrence thresholds and which stages lock.
Documents
Approval days, review intervals, re-acknowledgement rules and overdue-review escalation.
Approvals and sign-off
Who approves each workflow and how they sign.
Maintenance
Reminders, technicians and overdue escalation, company-wide or per machine.
The same freedom in every module.
Quality plan templates
Company-wide or part-family templates for process flow, PFMEA, control plans, PPAP and drawings, with your own lists, rating wording and special characteristics.
Custom dashboards
Your own dashboards from KPI cards, trends and record tables, with up to 6 tabs, shared with everyone, specific people or just you.
Customer surveys
Build customer satisfaction surveys, send them, and start a new version when the questions change.
Calibration procedures
Gage types and models with their intervals, label templates and procedures with checkpoints and tolerances.
Your people, approvals and brand.
Company-wide settings, set once by an administrator.
Roles and permissions
11 ready-made roles, or your own per module and per site.
Approvals and e-signatures
Who approves each workflow, and how they sign.
Your brand on every PDF
Logo, address, paper size, date format and footer.
Sign-in your way
Google, Microsoft, single sign-on, directory sync, two-factor.
Sites, lists and units
Factories, zones, processes and your own units.
Only the modules you use
Hide any module from the navigation.
Run FactoryQA your way. Start free.
Free plan · Basic $40 · Pro $60 per standard user per month · 14 days of Pro to start