---
title: "Supplier scorecards: what to measure and how to weight it"
description: "How to build a supplier scorecard: what to measure, how to weight quality, delivery and responsiveness, and how to turn scores into buying decisions."
image: https://factoryqa.com/hubfs/fqa-og-res-supplier-scorecard-guide.png
---

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Supplier quality

# Supplier scorecards: what to measure and how to weight it

How to build a supplier scorecard: what to measure, how to weight quality, delivery and responsiveness, and how to turn scores into buying decisions.

FactoryQA quality teamOctober 25, 2026

A supplier scorecard turns months of receipts, NCRs and SCARs into one number per supplier, so you can decide who to grow, who to watch and who to replace, and show suppliers where they stand. A scorecard only works if suppliers see it as fair, so the measures and weights matter more than the math.

## What to measure

- **Quality.** Rejected parts or lots against total received, and the cost of the rejects.
- **Delivery.** On-time delivery against the agreed date, ideally from your ERP rather than typed in.
- **Responsiveness.** How quickly SCARs and requests are answered, and whether actions are effective.
- **System health.** Current certifications, self-assessment results and audit findings.
- **Commercial and service.** Pricing stability, communication, flexibility on changes.

## How to weight it

Weight what hurts you most. For a plating or heat treat source, quality usually carries the most weight; for a high-volume stock supplier, delivery may. Keep weights the same within a commodity so suppliers are compared fairly, and write the weights down so suppliers can see how the score is built.

## Turn scores into decisions

Set bands, for example preferred, approved, conditional and no new business, and agree what each means: who gets new work, who gets a development plan, who gets a re-audit. Review the bands with purchasing so the scorecard changes buying behavior.

## Share it

Send each supplier their scorecard on a regular cycle, quarterly for key suppliers. A quarterly business review built on the scorecard turns it from a report card into a plan.

## Common mistakes

- Too many measures, so nobody knows what moved the score
- Manual data that is months out of date
- Scores that never change a buying decision
- Comparing a single-part supplier with a supplier of hundreds of parts on raw counts instead of rates

FactoryQA's [Supplier Quality](https://factoryqa.com/products/supplier-management) module rates five areas from 1 to 5, recommends a status and applies it, with weighted scorecards, Approved and Conditional bands and a side-by-side comparison. Our [Supplier Quality Services](https://factoryqa.com/supplier-quality-services) can build supplier dashboards and run quarterly business reviews with you.

Keep reading

## More from Resources

[Supplier quality**Counterfeit parts prevention for manufacturers**What AS9100D clause 8.1.4 asks for on counterfeit parts, and the sourcing, receiving, quarantine and training controls that keep suspect parts out.](https://factoryqa.com/resources/counterfeit-parts-prevention)[Supplier quality**Controlling outsourced special processes**How to control outsourced special processes such as heat treat, plating, welding and NDT: qualified sources, complete orders, evidence and supplier audits.](https://factoryqa.com/resources/controlling-special-processes)[Supplier quality**Supplier PPAP: how to request, review and approve**When to request a supplier PPAP, how to choose the submission level, what to check in each element, and the most common reasons PPAPs get rejected.](https://factoryqa.com/resources/supplier-ppap-guide)

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