---
title: Controlling outsourced special processes | FactoryQA
description: "How to control outsourced special processes such as heat treat, plating, welding and NDT: qualified sources, complete orders, evidence and supplier audits."
image: https://factoryqa.com/hubfs/fqa-og-res-controlling-special-processes.png
---

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Supplier quality

# Controlling outsourced special processes

How to control outsourced special processes such as heat treat, plating, welding and NDT: qualified sources, complete orders, evidence and supplier audits.

FactoryQA quality teamOctober 25, 2026

A special process is one whose result cannot be fully verified by inspecting the finished part: heat treating, plating and anodizing, welding and brazing, non-destructive testing, chemical processing, coating. You cannot see case depth or hydrogen embrittlement with a caliper. Because the output cannot be fully checked, the process itself has to be controlled, and when it is outsourced, that control has to reach into your supplier.

## Approve the source

- **Use qualified sources.** Check whether your customer requires its own approved sources or an accreditation such as Nadcap, and approve the supplier for the specific process and specification, not in general.
- **Check the certificate scope.** A Nadcap or ISO 9001 certificate should cover the exact process and the site doing the work.
- **Track expiry.** A lapsed accreditation can mean parts you cannot ship.

## Specify it completely

The purchase order should name the specification and revision, the class or type, the material and condition, any testing and sampling, and what certification must come back with the parts. Ambiguity on the order is where most special-process escapes start.

## Require the evidence

- A certificate of conformance for each lot that names the specification and revision
- Test results where the specification requires them: hardness, thickness, adhesion, salt spray, NDT reports
- Traceability from your lot to their batch, furnace load or bath

## Verify at the supplier

Paperwork alone is not control. Audit special-process suppliers against the specification: equipment calibration and surveys, bath or atmosphere control, operator qualifications, process records for your lots. Process-specific checklists help an auditor ask the right questions.

## React fast when something goes wrong

A special-process problem often affects many lots. Contain everything processed in the same window, issue a SCAR, and check the supplier's records for the root cause before you accept more parts.

FactoryQA's [Supplier Quality](https://factoryqa.com/products/supplier-management) module records ISO 9001, AS9100, IATF 16949, NADCAP and other certificates with their expiry, emails suppliers before they lapse and handles SCARs through the portal. Supplier audits run in [Audits](https://factoryqa.com/products/audit-management). Our [Supplier Quality Services](https://factoryqa.com/supplier-quality-services) can assess and audit special-process suppliers with you.

Keep reading

## More from Resources

[Supplier quality**Counterfeit parts prevention for manufacturers**What AS9100D clause 8.1.4 asks for on counterfeit parts, and the sourcing, receiving, quarantine and training controls that keep suspect parts out.](https://factoryqa.com/resources/counterfeit-parts-prevention)[Supplier quality**Supplier PPAP: how to request, review and approve**When to request a supplier PPAP, how to choose the submission level, what to check in each element, and the most common reasons PPAPs get rejected.](https://factoryqa.com/resources/supplier-ppap-guide)[Supplier quality**How to plan and run supplier audits**How to choose which suppliers to audit, prepare a risk-weighted checklist, score findings consistently and turn every finding into a tracked corrective action.](https://factoryqa.com/resources/supplier-audit-guide)

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